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Welcome Resources

Welcome to the Orenda Family!

We’re delighted you’re here. Here’s a quick guide to get us acquainted. 

 (Last Updated: Oct 16, 2018)

1.   CHECKING UP ON YOUR ORDER

Order Status:
Please email our support team at support@auromabrewing.com with your order number and one of our agents will get back to you within 24 hours.

2.   BEFORE YOUR MACHINE ARRIVES

To make sure you have everything you need to brew that amazing first cup, make sure to read the following:

Coffee & Water Selection Guide | Download Guide Here

Recommended Roasters Guide | Download Guide Here

Filter: Kalita Wave 185 White | Kalita Wave 185 Brown

Water: Pitcher & FilterExtra Water Filter

3.   GETTING STARTED IN 3 SIMPLE STEPS

1. QUICK SET-UP (1:26)

Tip: The line on the water reservoir aligns with the base mark BEFORE you tighten the water reservoir. After you’ve tightened the water reservoir, the lines will not be aligned.

 

2. BREWING YOUR FIRST CUP (1:46)

Tip: Try pouring a bit of water in the water reservoir. If you notice any type of leaking, we recommend untightening the water reservoir and reinserting the water reservoir.

 

3. CLEANING & MAINTENANCE (Optional but recommended) (0:45)

GETTING STARTED WITH ORENDA | Download Guide Here 

 

4.   APP

iOS: Download App Here |  Download Guide Here

Android: Download App HereDownload Guide Here

 

5.  TROUBLESHOOTING

    Grinder Troubleshooting | Download Guide Here

    Safety Warning | Download Guide Here

     

    6.  SUPPORT

    For any other issues, please feel free to contact our support team at support@auromabrewing.com, and we’ll get back to you within 1-3 business days.